|
GenieTracker™ 2.x is a high-performance
and complete web-based defect tracking system suitable for organizations of any size. Software is built using modern
Internet, and database technologies for maximum performance and reliability while maintaining backward compatibility
with older browsers. It works on many platforms including PC, Linux, Unix and Mac with a compatible web browser.
The system includes many features that
not just allow users to report and track problem incidents, but rather do it efficient. As your bug database grows
and there are hundreds or even thousands of issues you will find that things can still be found quickly and in
many cases all important information is accessible right from your Home page.
Our bug tracking system is designed to dramatically improve information access within your entire company. The
software is highly customizable and can be tailored for virtually any workflow and problem realm such as:
| Software development |
Helpdesk |
| Web development |
Manufacturing |
| Hardware development |
Customer Service |
Features / Highlights
- Completely web-based solution. Requires no client
software or drivers.
- User-friendly GUI interface improves user productivity.
- Flexible workflow. The system uses a flexible scheme to accommodate any organizations' workflow.
- Optimized HTML output, optimized T-SQL queries, and optimized graphics result in faster page loads and high performance
of the system.
- Highly customizable (by admin) without any special consulting or training.
- Includes Product -Enhancement Requests (PER) and Test Request Form (TRF) modules that further extend its usefulness.
- Three levels of internal security - individual user permissions, group level permissions, and group-restricted
access to each bug record.
- Non-reversible MD5 password encryption combined with proprietary implementation of Challenge/Response authentication
mechanism provide secure authentication without necessity to use SSL just for this purpose.
- Powerful query mechanism allows unlimited combinations of any fields to form queries on the bug database and
save queries so they can be used later and shared with other users and groups.
- Real-time statistical reports. Ability to add custom reports.
- Unlimited file attachments. Enhanced file Upload/Download mechanism prevents unauthorized download of files and
execution of potentially harmful scripts.
- Integrated email notification mechanism ensures that individuals are notified of important changes in problem
status and assignment.
- Bug History keeps an audit trail of all major activities.
- Web-based administrator's interface to all functions and features.
- Your customers can report problems directly to the bug tracking system through a separate interface.
For information email us at info@geniesys.net
 E-mail to a Friend.
|
